SMU MBA Solved Assignments 2012

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Tuesday, May 15, 2012

MBA - MB0038 Assignment Feb 2012

MBA - MB0038 1st Semester Assignment, Spring / Feb 2012

MB0038 –Management Process and Organizational Behaviour

Assignment Set- 1

Note: Each Question carries 10 marks. Answer all the questions.

Q1. State the characteristics of management.

Q2. What are the 14 principles of management of Henri Fayol?

Q3. Distinguish between internal and external forces of change.

Q4. Define emotional intelligence. Explain Goleman’s model of emotional intelligence.

Q5. Explain the different leadership styles as per Managerial – Leadership Grid Theory.

Q6. Mr. Suresh Kumar is the VP- HR of a leading Financial services company. He is having a meeting with Ms. Rejani Chandran leading HR consultant. Mr. Suresh is concerned about creating an environment that helps in increasing the job satisfaction amongst employees. Assume that you are Ms. Rejani, the HR consultant. What suggestions you will give to Mr. Suresh, for creating an environment that increases job satisfaction?

Assignment Set- 2

Q1. Explain sensitivity training.

Q2. Describe the bases of power.

Q3. What are the hindrances that we face in perception?

Q4. What are the consequences of conflict in organizations?

Q5. Explain the four processes of Social Learning Theory.

Q6. Ms.Chanchal Das Gupta is a recruitment specialist. For the post of QC Manager, she interviews three candidates.
Given below are the physical characteristics of the candidates.

Candidate                      Physical Characteristics
Mr.Ravi                   Muscular, thick skin, rectangular shaped.
Mr.Gineesh              Thin, delicate build,large brain, tall.
Mr.Ramgopal          Soft, round shaped, underdeveloped muscles.

From the above descriptions, what personality traits can Ms. Chanchal derive out of the candidates as per Sheldon’s theory of personality?

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